General Questions

1. What products does Savoron offer?

– We offer a range of premium edible products, including saffron, Tuna & Seafood, dried nuts
and fruits, herbal teas, and extracts.

2. Where do your products come from?

Our products are sourced from trusted suppliers around the world, ensuring authenticity and the highest quality standards.

Ordering and Shipping

3. How can I place a bulk order?

You can fill out the bulk order form on our website, and our sales team will get back to you shortly to discuss your needs.

4. What are your shipping options?

We offer international shipping to a variety of destinations, ensuring timely delivery for all our customers.

5. How long does it take for my order to arrive?

Delivery times may vary based on location and product availability. Our team will provide you with an estimated delivery timeline upon order confirmation.

Product Information

6. Are your products organic or non-GMO?

Many of our products are sourced from organic and non-GMO suppliers. Please check the specific product details for more information.

7. How should I store your products?

We recommend storing saffron in a cool, dark place in an airtight container to maintain its quality. Dried fruits and nuts should also be kept in a cool, dry area.

8. What are the health benefits of your herbal teas and extracts?

Our herbal teas and extracts offer a variety of health benefits, including improved digestion, enhanced immunity, and relaxation. You can find more detailed information in our Knowledge Base.

Customer Support

9. How can I contact customer service?

You can reach our customer service team through the contact form on our website, via email, or by phone. We’re here to assist you!

10. What should I do if I receive a damaged or incorrect order?

If you receive a damaged or incorrect order, please contact our customer service team within 48 hours, and we will work to resolve the issue as quickly as possible.

Payment

11. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards and various online payment platforms. Please check our payment policy for more details.

Sustainability and Ethics

9. How can I contact customer service?

You can reach our customer service team through the contact form on our website, via email, or by phone. We’re here to assist you!

12. What is Savoron's policy on sustainability?

We are committed to responsible sourcing and sustainability. We work closely with our suppliers to ensure environmentally-friendly practices throughout our supply chain.